How Siv Rao Landed 30 High-Ticket Clients in 6 Months

About LTV Labs

LTV Labs is an eCommerce retention marketing agency founded by Siv Rao. As trusted Klaviyo and Shopify Partners, the LTV Labs team specialises in helping eCommerce brands maximise the lifetime value of their existing customers - driving repeat purchases and turning one-time buyers into loyal customers.

Their services span email and SMS marketing, loyalty programme design, and customer lifecycle automation. In a world where acquisition costs are rising, LTV Labs helps brands unlock the revenue sitting in their existing customer base - and they're very good at it.

The Challenge

Despite delivering exceptional results for his clients, Siv faced a common growth bottleneck: his client acquisition was unpredictable and inconsistent.

The majority of LTV Labs' clients came through two channels - referrals and Upwork. While these brought in good projects, they were inherently unreliable. Some months were packed with new business; others were painfully quiet. Siv didn't have control over when or how many new clients would come in.

He'd tried multiple strategies in the past to solve this - outbound campaigns, different marketing approaches - but nothing had stuck. The lack of a repeatable, scalable acquisition system meant he couldn't confidently forecast revenue or plan team growth.

• Revenue was unpredictable month to month
• Heavily dependent on referrals and Upwork
• No repeatable lead generation system in place
• Previous marketing efforts hadn't delivered results
• Couldn't plan hiring or scaling without pipeline confidence

The Solution

We worked with Siv to install one of our proven client acquisition systems tailored to his niche - eCommerce retention marketing. This gave Siv the predictability in new leads and clients he'd been missing.

• Repositioned his offer to speak directly to eCommerce brand owners feeling the pain of rising acquisition costs and shrinking margins
• Built a low ticket funnel that generated low ticket buyers that naturally and easily ascended into high ticket clients
• Designed a structured sales process that moved prospects from initial interest to signed contract efficiently and professionally
• Implemented a follow-up framework that nurtured leads who weren't ready to buy immediately - ensuring no opportunity fell through the cracks

The Results

Within six months of implementing the system, Siv and his team at LTV Labs had signed 30 new high-ticket clients - completely transforming the predictability of their revenue.

For the first time, Siv had confidence in his pipeline. He could forecast revenue, hire with certainty, and focus on what he did best - delivering incredible results for eCommerce brands - rather than worrying about where the next client would come from.

The system continues to run today, providing LTV Labs with a steady stream of qualified prospects every month.